in Events

World Passenger Symposium outlines its focus

Posted 15 September 2016 · Add Comment

The International Air Transport Association (IATA) announced that the 2016 World Passenger Symposium (WPS) will focus on key initiatives that are transforming the passenger experience.

These include distribution and payments, airport processes, onboard connectivity, and baggage handling.

The conference will open with two high-level speeches. Sir Tim Clark, President of Emirates Airline will set the stage for the conference in a welcome address. Alexandre de Juniac, IATA’s Director General and CEO, will follow with keynote remarks focused on meeting customer expectations as demand for air travel grows.

“Meeting—or even better exceeding—customer expectations is the key to any successful business. That’s challenging. Expectations continuously evolve to become ever more demanding in detail and personalisation. We also know that travellers want a simpler, more transparent shopping experience, faster and more efficient airport processes and reliable connectivity during all stages of their journey. Speed is of the essence. And many of the enablers lie in making even better use of data and technology,” said de Juniac.

The 6th edition of WPS will take place in Dubai, 18-20 October with Emirates as the host airline. More than 700 high-level delegates from across the globe are expected to attend.

Highlights: 

The Leadership Panel, featuring Sir Tim Clark, president of Emirates Airline and Paul Griffiths, CEO, Dubai Airport, will discuss the formula for success and financial sustainability 

Latest 20-Year Passenger Forecast presented by Brian Pearce, IATA’s Chief Economist 

The popular CIO Forum will also return for another year, to be joined with an Innovation Day 

Presentation of the results of IATA’s Global Passenger Survey 

Presentation of the results of the IATA New Distribution Capability (NDC) Hackathon in Dubai 

The 3rd edition of the Passenger Innovation Awards 

Other subjects to be discussed at WPS include: NDC user experience; the One Identity concept for safe, secure and simpler passenger identification; Smart Security; onboard connectivity and new systems for baggage processing.

* required field

Post a comment

Other Stories
Latest News

Air BP expands its network with six new locations in Africa

Air BP has collaborated with Vivo Energy to grow its network in Africa adding six new locations.

Kenya turns to crop dusters to turbo charge its forces

Kenya’s requirement for new light attack/armed intelligence, surveillance, and reconnaissance (ISR) aircraft has been dogged by controversy. Jon Lake attempts to unravel a complicated situation.

Air BP expands its network with six new locations in Africa

Air BP has collaborated with Vivo Energy to grow its network in Africa, adding six new locations: Sir Seewoosagur Ramgoolam International Airport, Abidjan-Felix-Houphouet-Boigny International Airport, Nelson Mandela

Africa’s busiest passenger air routes revealed

The 10 busiest passenger air routes in Africa have been revealed in a new study conducted by Routes.

AfBAA to launch CGAS at EBACE

The African Business Aviation Association (AfBAA) will launch the AfBAA Commercial General Aviation Symposium (CGAS), at EBACE 2018 in Geneva, with the CGAS event to be held in Nairobi, Kenya, 21-23 November 2018, as the Association’s

Raising the flag

Air Algérie’s new boss, Bakhouche Alleche, tells Martin Rivers he is determined to set the troubled flag-carrier on a better path.

TAA SK0902311218
See us at
AirCargoAFA_BT220318210219GroundHandling BT2205130918AAD2018 BT