in Technology

Ethiopian goes fully digital

Posted 30 September 2017 · Add Comment

Ethiopian Airlines Group fully digitalised all its business processes like aircraft maintenance and Flight Operations, Commercial Operations, Finance, HRM, Customer Services, Procurement and supply Chain Management, Online learning, management approvals and authorisations etc… by removing paper from the entire system as of September 28, 2017.

Group CEO Ethiopian Airlines,  Tewolde GebreMariam, said; “Although we started the digitization project in the last few years, today marks an important milestone in our history as we are removing paper from our entire business processes. Leading in the Digital Revolution and leveraging on the latest advancement in the Information and Communication technology of the global airline industry, Ethiopian will scale up its operational Excellence, Customer intimacy and cost leadership strategies. ICT will enable us to deliver customised global standard customer services as per the preferences of each and every customer.

“We are living in the fourth industrial Revolution which is fundamentally different from the previous industrial revolutions specially in the speed of change and disruptions and our continued success depends on our strategic response and our abilities to adapt to the velocity, breadth and depth and scale of the quantum changes coming our way. To this effect, we have embedded digitization in our organisational operating system with our valued customers in our mind.” 

* required field

Post a comment

Other Stories
Advertisement
Latest News

Emirates renews its support to Mauritius and Seychelles

Emirates has announced its renewed support to Mauritius and the Seychelles by extending its global marketing agreement with the respective Tourism Boards of the two countries.

Global standards, collaboration are key to future of ground handling

The International Air Transport Association (IATA) has highlighted three key priorities for the ground handling industry to support the growing demand for air travel: harmonizing global standards to improve safety, improving

SAA retains 4-Star Skytrax ranking

South African Airways (SAA) has maintained a 4-Star Skytrax ranking, in both Business and Economy Class, for a 16th consecutive year.

Aviation Africa 2018: Cyber security: Not if, but when

An airline’s greatest cyber-security threat may also be its most precious asset – its staff – according to panellists speaking at Aviation Africa in Cairo. Victoria Moores reports.

Aviation Africa: MROs eye tremendous market in Africa

Speaking at the Aviation Africa MRO panel Hisham Ali, consultant to the Chairman of Egypt Air, said that African MRO market is growing. Africa represents four percent of the global 25,368 fleet and 3.9 percent of global 75.6 billion USD

Aviation Africa 2018 gets under way in Cairo

The Aviation Africa Summit and Exhibition 2018 is under way in Cairo with over 980 delegates and visitors at the two-day event.

TAA SK0902311218
See us at
AAD2018 BTGlobal Aerospace BT010518AirCargoAFA_BT220318210219