in Technology

Ethiopian goes fully digital

Posted 30 September 2017 · Add Comment

Ethiopian Airlines Group fully digitalised all its business processes like aircraft maintenance and Flight Operations, Commercial Operations, Finance, HRM, Customer Services, Procurement and supply Chain Management, Online learning, management approvals and authorisations etc… by removing paper from the entire system as of September 28, 2017.

Group CEO Ethiopian Airlines,  Tewolde GebreMariam, said; “Although we started the digitization project in the last few years, today marks an important milestone in our history as we are removing paper from our entire business processes. Leading in the Digital Revolution and leveraging on the latest advancement in the Information and Communication technology of the global airline industry, Ethiopian will scale up its operational Excellence, Customer intimacy and cost leadership strategies. ICT will enable us to deliver customised global standard customer services as per the preferences of each and every customer.

“We are living in the fourth industrial Revolution which is fundamentally different from the previous industrial revolutions specially in the speed of change and disruptions and our continued success depends on our strategic response and our abilities to adapt to the velocity, breadth and depth and scale of the quantum changes coming our way. To this effect, we have embedded digitization in our organisational operating system with our valued customers in our mind.” 

* required field

Post a comment

Other Stories
Latest News

The battle for survival

More than 50 local airlines have emerged and collapsed since Nigeria’s independence in 1960 and, as Chukwu Emeke reports, the cycle looks set to continue.

Ethiopian to start Flights to Barcelona

Ethiopian Airlines has finalised preparations to launch new flight services to Barcelona, Spain as of July 01, 2018, deploying the ultra-modern B787– 800 Dreamliner.

Livingstone right to presumes it could have a great future

Victoria Falls is one of Africa’s greatest tourist attractions and Zambia has been investing in its airport at Livingstone, which bears the name of a national hero. Humphrey Nkonde reports.

Airbus A330neo en route to function and reliability tests

The A330neo, Airbus’ newest widebody aircraft, has embarked on a worldwide tour to demonstrate its readiness for airline operations.

African Air Expo to take place in November

African Air Expo will take place at King Shaka International Airport in Durban between November 27-29, 2019.

Air Force chief takes over as Civil Aviation Minister in Egypt

Following a restructuring of the Egyptian government’s cabinet, Air Marshal Younes Al Masry has been appointed as the country’s Civil Aviation Minister.

Routes African SK1505180718
See us at
AAD2018 BTGroundHandling BT2205130918AirCargoAFA_BT220318210219