in Business Aviation

Embraer Executive Jets retains top ranking in customer support

Posted 4 August 2017 · Add Comment

Embraer Executive Jets has been placed first in customer support, according to Aviation International News' 2017 Product Support Survey.

The company retained its leadership position, receiving a score of 8.4 out of a possible 10, for new and preflown business jets. Last year Embraer achieved this same rating, the highest-ever combined overall average in the industry.

"With a customer centric focus, we are constantly looking for ways to offer the best value to the market. To be ranked first in product support year-after-year reflects our continued commitment to providing our customers with the level of support they expect. We are grateful for the confidence shown by our over 700 customers who fly a fleet of more than 1,100 aircraft in over 70 countries," said Michael Amalfitano, President & CEO, Embraer Executive Jets. "We won’t stop here though.  With our new business unit, Embraer Services and Support, bringing together new capabilities from each of Embraer's business segments, we will be able to offer our customers an even better experience, with a broader portfolio of solutions."

* required field

Post a comment

Other Stories
Advertisement
Latest News

Airbus Commercial Aircraft delivers record performance

Airbusí Commercial Aircraft deliveries in 2017 were up for the 15th year in a row, reaching a new company record of 718 aircraft delivered to 85 customers.

Four start-ups apply for Comorian operating licences

Four start-up carriers have applied to the Comorian government for operating licences involving both domestic and international services, ch-aviation.

Africa World Airlines to add B767s for intercontinental routes

Africa World Airlines co-chairman Togbe Afede XIV has confirmed the Ghanaian carrier will introduce widebody aircraft to service intercontinental routes, reports ch-aviation.

Embraer reaches 2017 delivery outlook

Embraer delivered a total of 210 jets in 2017, of which 101 were commercial aircraft and 109 were executive jets (72 light and 37 large).

Afriqiyah suffers damage as Tripoli Airport closes

Security services closed Tripoli's M'etiga international airport after the Libyan national carrier, Afriqiyah had a number of aircraft damaged yesterday in gun battles that saw 16 people killed and 48 people injured/

RJ - second most punctual airline in the Middle East and Africa

Royal Jordanian ranked second in terms of punctuality among Middle East and African airlines with 80.67% on-time performance rate last year, according to OAG's 2018 Punctuality League study, released earlier this year.

Aviation Africa SK18418
See us at
Global Aerospace BT010518Aviation Africa BT18418