in Business Aviation

Embraer Executive Jets retains top ranking in customer support

Posted 4 August 2017 · Add Comment

Embraer Executive Jets has been placed first in customer support, according to Aviation International News' 2017 Product Support Survey.

The company retained its leadership position, receiving a score of 8.4 out of a possible 10, for new and preflown business jets. Last year Embraer achieved this same rating, the highest-ever combined overall average in the industry.

"With a customer centric focus, we are constantly looking for ways to offer the best value to the market. To be ranked first in product support year-after-year reflects our continued commitment to providing our customers with the level of support they expect. We are grateful for the confidence shown by our over 700 customers who fly a fleet of more than 1,100 aircraft in over 70 countries," said Michael Amalfitano, President & CEO, Embraer Executive Jets. "We won’t stop here though.  With our new business unit, Embraer Services and Support, bringing together new capabilities from each of Embraer's business segments, we will be able to offer our customers an even better experience, with a broader portfolio of solutions."

* required field

Post a comment

Other Stories
Advertisement
Latest News

First Rolls-Royce Trent 7000 production engine despatched

The first Rolls-Royce Trent 7000 production engine was despatched yesterday to the Airbus facility in Toulouse, in readiness to power Airbus’s latest aircraft, the A330neo, into service.

Ethiopian Airlines selects GEnx engines to power its additional Boeing 787 Dreamliners

Ethiopian Airlines selected the GEnx engine to power its six additional Boeing 787-9 Dreamliner aircraft. This selection increases Ethiopian Airlines' GEnx-powered B787 aircraft to 19 total.

Airbus forecasts $4.6 trillion worldwide market for commercial aircraft services over next 20 years

Ambitions to boost value to customers and reach $10bn of services revenues in commercial in the next decade

FIA2018: GECAS and Boeing announce agreement for 737-800 Boeing converted freighters

GECAS and Boeing has announced today that they have reached an agreement for 35 additional 737-800 Boeing Converted Freighters at the 2018 Farnborough International Airshow.

Ethiopian Airlines wins Best Airline in Africa award

Ethiopian Airlines has secured the top prize at the 2018 World Airline Awards being named the ‘Best Airline in Africa’ for the second time.

TS&S Signs MoU with Ethiopian Airlines

Turbine Services & Solutions (TS&S), a maintenance, repair and overhaul (MRO) provider for gas turbines and driven equipment that is wholly owned by Mubadala Investment Company PJSC (Mubadala), and Ethiopian Airlines (Ethiopian)

TAA SK0902311218
See us at
AviationAfrica_BT0607280219AirCargoAFA_BT220318210219AAD2018 BTGroundHandling BT2205130918