in Business Aviation

Embraer Executive Jets retains top ranking in customer support

Posted 4 August 2017 · Add Comment

Embraer Executive Jets has been placed first in customer support, according to Aviation International News' 2017 Product Support Survey.

The company retained its leadership position, receiving a score of 8.4 out of a possible 10, for new and preflown business jets. Last year Embraer achieved this same rating, the highest-ever combined overall average in the industry.

"With a customer centric focus, we are constantly looking for ways to offer the best value to the market. To be ranked first in product support year-after-year reflects our continued commitment to providing our customers with the level of support they expect. We are grateful for the confidence shown by our over 700 customers who fly a fleet of more than 1,100 aircraft in over 70 countries," said Michael Amalfitano, President & CEO, Embraer Executive Jets. "We won’t stop here though.  With our new business unit, Embraer Services and Support, bringing together new capabilities from each of Embraer's business segments, we will be able to offer our customers an even better experience, with a broader portfolio of solutions."

* required field

Post a comment

Other Stories
Advertisement
Latest News

Boeing Helena site expands to support 777X aircraft production

Boeing employees and community members have commemorated the 90,000 square-foot expansion of Boeing Helena to support 777X airplane production.

Congo Airways revises fleet expansion plans

Congo Airways is considering both Airbus and Boeing products for its narrow-body fleet expansion plans the carrier's Chief Executive Officer Desire Balazire has disclosed, reports ch-aviation.

Embraer appoints CCO for Executive Jets business unit

Embraer has appointed Stephen Friedrich as Chief Commercial Officer for the Company's executive aviation business unit, effective immediately.

Flying Colours appoints Trevor Knox as director of maintenance

Flying Colours, the North American maintenance, refurbishment and completions company that does business in Africa, has confirmed the appointment of Trevor Knox as Director of Maintenance. Knox, who takes up the position with

Lagos slumps as travel to Africa displays double-digit growth

An analysis of seat capacity for travel to the top ten international airports in Africa, produced by ForwardKeys, reveals that Lagos is seeing substantial declines in both domestic and international capacity, mainly because Arik Air

FlightSafety Academy introduces Growth and Achievement Programme for new students

FlightSafety International, that has a Learning Centre in South Africa, has announced a new Integrated Growth and Achievement Preparation Programme for students entering the FlightSafety Academy in Vero Beach, Florida.

Aviation Africa SK18418
See us at
Aviation Africa BT18418GroundHandling BT0303280917ACI Africa BT77181017AfBAC Expo BT2017Global Aerospace BT28218