in Business Aviation / Maintenance / Flight Services & Support

EAN partners with Banyan Air Service

Posted 30 October 2012 · Add Comment

Evergreen Apple Nigeria (EAN) Ltd - which opened the first fully fledged FBO and MRO for business jets in Nigeria in July 2011 - announced today at NBAA an innovative partnershipto work closely with Banyan Air Service, Florida's leading and award winning FBO operator.

 

Above: (left to right) Don Campion, President Banyan Air Service (based at Fort Lauderdale Executive Airport) Segun Demuren, Managing Director/CEO Evergreen Apple Nigeria.

The new partnership will see Banyan transferring its extensive experience and skills to EAN by sharing knowledge, resources and contacts with the aim of supporting and developing EAN’s customer focused service strategy, which lies at the core of both companies’ business models.

"Banyan Air Service, now in its thirty third year, is a widely respected and popular FBO in the USA, which has mastered customer service in all aspects of their operation. Our focus is on premium customer service and safety and the Banyan business model is a fine example of how we would like our business to develop,” said Segun Demuren CEO of EAN.  "We are a fledgling business and the first in the market to respond to the needs of a growing business aviation fraternity in our country. We are delighted to start sharing best practice, knowledge and resources with Banyan as we evolve and fine tune our operation." Through close collaboration Demuren anticipates that EAN will improve its systems and processes which in turn will fine tune its service offering. Sharing this knowledge will support EAN’s ambition to run a successful and efficient FBO model that can then be extended across the African continent.

Strategic plans are already under way to implement the partnership. Banyan’s CEO, Don Campion, and James Torrey, lead project manager, visited EAN in early October where they undertook a complete audit of EAN’s systems. This resulted in a detailed schedule for changes and improvements with advice on implementation now being shared. Key members of the EAN team, including the Head of Operations and Facilities will visit Banyan early in January for training in ground ops and facilities management.

"We congratulate Segun and his team for establishing such a professional and attractive FBO at Murtala Mohammed International Airport in Lagos with a full suite of facilities and EASA approved MRO.  We look forward to working with the dedicated EAN team to support their long term goals and objectives to create a network of high quality, customer driven FBOs in Africa,” commented Campion. 

As part of the collaboration Banyan Air Services will host EAN during NBAA and will participate in a number of joint meetingswith international suppliers of fuel, FBO software systems, air charter and ground services. A formal Memorandum of Understanding is expected to be signed within the next month.

* required field

Post a comment

Other Stories
Advertisement
Latest News

Embraer appoints CCO for Executive Jets business unit

Embraer has appointed Stephen Friedrich as Chief Commercial Officer for the Company's executive aviation business unit, effective immediately.

Flying Colours appoints Trevor Knox as director of maintenance

Flying Colours, the North American maintenance, refurbishment and completions company that does business in Africa, has confirmed the appointment of Trevor Knox as Director of Maintenance. Knox, who takes up the position with

Lagos slumps as travel to Africa displays double-digit growth

An analysis of seat capacity for travel to the top ten international airports in Africa, produced by ForwardKeys, reveals that Lagos is seeing substantial declines in both domestic and international capacity, mainly because Arik Air

FlightSafety Academy introduces Growth and Achievement Programme for new students

FlightSafety International, that has a Learning Centre in South Africa, has announced a new Integrated Growth and Achievement Preparation Programme for students entering the FlightSafety Academy in Vero Beach, Florida.

Boeing board elects Caroline Kennedy as new director

The Boeing board of directors has elected Caroline B. Kennedy as a new member.

Ethiopian retrofits its B767-300 fleet with flat bed seats and WIFI IFE

Ethiopian Airlines Group has fully refurbished its Boeing 767-300 ER fleet and availed for service on its India, Middle East and Africa destinations.

Aviation Africa SK18418
See us at
ACI Africa BT77181017Global Aerospace BT28218AfBAC Expo BT2017GroundHandling BT0303280917Aviation Africa BT18418