in People

Bombardier Business Aircraft reorganises its leadership team

Posted 21 September 2016 · Add Comment

Bombardier Business Aircraft has announced strategic changes to its leadership team and organisational structure.

Jean-Christophe Gallagher, formerly vice president, strategy, marketing and innovation, has been named vice president and general manager, customer experience.  Gallagher brings his proven insight and marketing leadership skills to an already strong and highly experienced Customer Services and Support team. He will report to David Coleal, President, Bombardier Business Aircraft. 

Andy Nureddin, a knowledgeable leader and the long-time face of customer support at Bombardier Business Aircraft, has been appointed vice president, customer support and training, reporting to Gallagher. Nureddin will be responsible for all aspects of customer support, including warranty administration, worldwide field support and customer care, technical publications and technical services, as well as the Business Aircraft training centres.

Gallagher and Nureddin will work closely together to build stronger relationships with customers, increase customer satisfaction and loyalty and accelerate the growth of the company's aftermarket business.

"Our customers are at the heart of everything we do and these changes will allow us to maintain a sharper focus on their needs and further enhance our overall services offering," said Gallagher. "I look forward to working with Andy and the rest of the team to create an exceptional experience for Bombardier Business Aircraft customers."

* required field

Post a comment

Other Stories
Advertisement
Latest News

Turkish Airlines to commence flights to Freetown

Turkish Airlines is to launch flights to Freetown.

Dana Air and ASKY sign interline agreement

An interline agreement has been reached between Dana Air and Asky airline, reports Afritraveller.

Boeing 737 MAX 9 awarded FAA certification

Boeing has announced that the 737 MAX 9 has received an amended type certificate (ATC) from the U.S. Federal Aviation Administration (FAA), officially certifying the aircraft for commercial service.

Exhilarating aerial race heads to Africa

The world’s only long distance paramotor race, the Icarus Trophy, will visit Africa for the first time.

Bombardier reports fourth quarter and full year 2017 results

Bombardier has released its fourth quarter and full year 2017 results, highlighting solid financial and operational performance across the company.

Bruno Even appointed CEO of Airbus Helicopters

Airbus SE has appointed Bruno Even, 49, Chief Executive Officer (CEO) of Airbus Helicopters, effective 1 April 2018. He will report to Airbus CEO Tom Enders and join the company’s Executive Committee.

Aviation Africa SK18418
See us at
Global Aerospace BT010518Aviation Africa BT18418