in Flight Services & Support

Arik Air has launched a frequent flyer programme

Posted 1 October 2014 · Add Comment

Arik Air has launched a frequent flyer programme, aligning its offering with the industry's foremost airlines in the process.

Arik Affinity Wings is packed full of benefits designed to reward guests for their loyalty by giving them the opportunity to earn miles on domestic, regional and long-haul flights.

Customers can join the programme by logging on to Affinitywings.com and completing an online enrolment form where they will receive 1000 bonus Affinity Miles along with a personal Affinity Wings membership number.

Once redeemed, miles can be used to fly to any destination on Arik Air’s network, upgrade tickets and make payments for excess baggage. Furthermore, Affinity Wings membership is free and members will automatically be entitled to exclusive benefits, such as extra baggage allowance, access to Arik Air’s business lounges and priority check-in at the airport.

Members will begin at Affinity Wings Pearl membership level, automatically moving to Bronze, Silver and Gold as they clock up Affinity points and enjoy increasing benefits.

The Arik Affinity Wings programme is part of a raft of changes being rolled out to enhance the airline’s customer experience and to cement Arik Air’s position as the market leader in Nigerian and West African Aviation.
 
Dr Michael Arumemi-Ikhide, Arik Air’s Global chief executive officer, commented: “Arik Air has been the success story of Nigerian commercial aviation and we are delighted to be able to rewards the loyalty of our customers by offering a frequent flyer program. Affinity Wings is just one in a long line of upgrades to our customer offering and we plan on announcing a number of additional benefits to the program over the coming months.

“As the number one airline in Nigeria we have an obligation to ensure we constantly strive toenhance the service we offer travelers who fly with us. As a consequence this programme serves as an important vehicle via which we should seek to appreciate and reward our valued guest for their continued loyalty and affinity with Arik Air. ”
 

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